DR. HARSH SADAWARTI2, P. S. G. Gap Analysis among Customers and e-Customers in Retail Sector using Data Mining. International Journal of Engineering Technology and Computer Research, [S. l.], v. 3, n. 4, 2015. Disponível em: https://ijetcr.org/index.php/ijetcr/article/view/239. Acesso em: 14 jul. 2026.